(Originally Published January 20, 2020)

Today, you’ll learn how to get the best office cleaning Kitchener has to offer by following these tips and knowing what to look for when hiring office cleaners.

Kitchener Clean is Kitchener-Waterloo’s #1 Office Care Partner. We’ve helped hundreds of businesses across the region get cleaner, brighter offices - and we are happy to share what we’ve learned with you!

In this article, we’ll go over what you should look for when hiring your own office cleaners in Kitchener, the many benefits of working with commercial cleaners, and how to get a great return on investment from your cleaning services. Let’s get started now!

Finding The Right Cleaners For You

Learn how you can get the best office cleaning Kitchener has to offer by following these tips when looking for your own commercial cleaners.

1. Read Online Reviews

The first step to hiring the right cleaners for you is finding the right cleaners for you!

One of the quickest and easiest ways to find high-quality commercial cleaners is to simply do a search for “commercial cleaning Kitchener” or “office cleaning Kitchener” and see what pops up.

If you are searching on Google, you will likely be met with a number of different local office cleaning businesses. First, you’ll want to check out their Google Reviews.

Quick Tip: Remember, the number of reviews is often more important than the overall rating. For example, a business with only two 5-star reviews may not be as reputable or experience as a business with 4.5 stars, but has 15+ reviews!

You can also check out other sites that offer reviews such as Facebook, Yelp, or the Better Business Bureau (BBB). Thoroughly read through reviews - don’t just look at ratings alone.

If you see a lot of positive reviews, find out what exactly they’re saying. Is the company known for their fast service, great communication, or long list of services available?

Also check out the negative reviews. Generally, no one is perfect - and even if a company is professional, experienced, and well-liked, there will always be someone who has something negative to say! It’s up to you to decipher which reviews are honest and what overall rating you are comfortable with.

2. Ask For Multiple Quotes

Find a few different companies and get multiple quotes before making your decision

Even if you immediately find a company that you’re comfortable working with, it’s always a good idea to get multiple quotes from 3-4 different businesses if possible.

A quote may seem perfect if you have nothing to compare it to, but once you start collecting quotes, you may see that the first offer was nothing special!

Quick Tip: You’ve heard it before - if something seems too good to be true, it probably is. The same goes for quotes. Any quote you see that is significantly lower than the others is probably a big red flag!

Getting multiple quotes allows you to easily see what the industry standard is for pricing. As well, you can compare what services are included in that price.

If you get an extremely low quote, there’s a good chance some vital services are missing from the initial price. It’s important that as you get each quote, you ask exactly what is included and what may count as “extra” services!

3. Learn About Services

We briefly went over this above, but when looking for office cleaners, you are going to want to find a company that is able to provide your workplace with all the cleaning services you need.

The last thing anyone wants to do is to have to hire multiple companies to clean their office. This makes managing your cleaning services much more complicated, will likely be more expensive, and generally means more disruptions in the office.

Quick Tip: Before hiring a cleaning service, make sure you find out about every service they offer. Even if you don’t want to use all of their services at this time, you may want to in the future. Working with one company is much easier than working with multiple cleaners.

We may not realize it, but there are a lot of different types of cleaning required for even a small office! As you search for your perfect office cleaners in Kitchener, see if they offer the following services and learn details about those services:

  • Carpet cleaning
  • Floor cleaning & care
  • Window cleaning (exterior and interior)
  • Kitchen & washroom cleaning
  • Dusting, wiping, and polishing
  • Electronic cleaning - computers, keyboards, phones
  • Sanitization and Disinfecting, including Ultimate Disinfecting of surfaces

Many commercial cleaners will gladly list their services on their website. However, some small or less common services may not be listed. As well, most websites will not state how frequently these services are provided, as it varies. Ensure you find out about every service your cleaners offer and how often they can provide each service.

4. Consider Quality of Customer Service and Care

It’s important to work with polite, professional staff

You don’t want to have already signed a contract only to discover your new office cleaners are hard to get in contact with, or never return your calls! Excellent customer service is one of the most important things for commercial cleaners to have.

Quick Tip: From the initial quote to any communication you have over email, phone, or in-person - pay attention! These early communications are a good indication of how the company typically operates.

As a business owner, you know how important your office atmosphere is. Cleaners with poor communication skills or who lack excellent customer service can have a negative impact on your office environment.

This may happen due to:

  • Schedule mishaps - Cleaners show up at the wrong time (for example, during an important meeting!)
  • Rude or unprofessional staff - Poor communication is not just no communication. Rude cleaners can make your employees feel uncomfortable in their own workplace.
  • Not showing up - Poor communication can lead to other schedule mishaps, such as not showing up at all. This might mean your office feels dirty, which is not good for clients or employees.

Remember, customer service is more than just answering a phone call. It's also about working together to solve problems and to make sure customers receive the very best experience after every email, phone call, or in-person visit.

Top 3 Benefits Of Hiring Office Cleaners

Still not sure if office cleaning is right for you and your business? There are many advantages of hiring professional commercial cleaners that go beyond cleaner kitchens and bathrooms!

1. Office Cleaners Help Create a Healthier Environment

Anyone can clean - right? Do you really need office cleaners to do the job when you have perfectly capable employees to clean up after themselves?

Although most people are pretty good at cleaning their homes, cleaning an office environment is completely different than cleaning your own house. As well, offices see lots of different people every day - from employees to managers to clients and customers. And with all that foot traffic brings dirt in from the outdoors and…germs!

Office cleaners don’t just clean. They sanitize and disinfect. Professional cleaners know the areas in your office that are most likely to spread germs and ensure these areas are not just clean, but sanitized as well.

Working with commercial cleaners can also help reduce other potential health risks such as insect infestations or mould growth in your building. They will be able to notice strange smells or new stains that the average employee would likely skip over.

They’ll also help keep food storage and prep areas cleaner and more sanitary, which reduces the potential for pest problems as well as the spread of possible food-related illnesses!

2. Office Cleaners Improve Your Professional Image

Unless you work with the professionals, it is not easy to keep your office sparkling clean and looking its best, even if you do have employees who are willing to clean.

If you have customers or clients coming into your office on a regular basis, it’s important that you present a professional image to all of your customers.

A clean office gives a great first impression

Though you may have gotten used to that musty smell in your meeting room, or that big, dark stain right in the centre of your board room’s carpeting, it's likely that a new client would notice that right away. A clean office shows that you care, and are willing to put effort into your image.

A clean office isn’t just important for attracting or keeping clients, it’s also important for attracting new workers! Many offices hire new employees on a fairly regular basis. If your office is smelly, messy, and dirty, you may have a hard time finding new workers.

In an article from Careeraddict, the #5 suggested reason given to turn down a job offer is actually due to discovering a messy or disorganized office setting.

"If the office is messy - RUN! Their working structure isn’t going to be any neater. A messy office shows that no one takes pride in the office and aren’t happy in their current positions." - Careeraddict.com

So, if you want to make sure that your employees and customers alike feel comfortable in your office, hiring commercial cleaners is definitely the way to go!

3. Adds Value - Get a Great ROI On Your Cleaning Investment!

We mentioned above that hiring commercial cleaners can actually help you get a return on investment (ROI). There are many ways this can happen.

For one thing, if you are a small business but are steadily growing, you may eventually plan to sell your building and move to a bigger space. If you own your office, keeping your current building clean, maintained, and mould and dirt-free will help increase your resale value. You will easily get a huge ROI from well-kept real estate.

There are also more subtle but still important ways that you can get an excellent ROI from your cleaning investment. When employees don’t have to worry about cleaning, they can work on what really matters. They will be able to pour more time into their office tasks, take more calls with clients, and finish more reports!

Studies also show that working in a clean environment helps boost productivity! This means that when you invest in a cleaner office space, you will get more from your employees and their time.

For Office Cleaning Kitchener, Trust Kitchener Clean

Get The Best Return On Your Investment When You Work With Professional Cleaners

At Kitchener Clean, we can help you get the best office cleaning Kitchener has to offer. We provide a wide-range of cleaning services from our scheduled Total Office Care packages, window cleaning, floor cleaning and more. We work with many different types of businesses, from small-large office environments to rec centres, and more!

“An office full of people almost guarantees that somebody will not be happy with the cleaning service! But since we've started using Kitchener Clean at our office, there has not been one complaint! Friendly, efficient and thorough, I would highly recommend this company!”
Holly deGraaf, Google Reviews